Welcome to Lucy Rouge. These Terms of Service explain the rules and conditions that apply when you access our website, browse our collections, or place an order. By using our website or purchasing from us, you agree to the terms outlined below.

🛍️ Website Use

By accessing Lucy Rouge, you agree to use our website responsibly and only for lawful purposes.

You agree to:

• Provide accurate and complete information when placing an order.
• Use our website for personal and legitimate purposes.
• Keep your contact and payment information current.
• Not interfere with the security, functionality, or normal operation of our website.

We reserve the right to restrict or suspend access when these Terms are violated.

✨ Product Information

We make reasonable efforts to ensure that product photos, descriptions, colors, measurements, and other details are displayed as accurately as possible.

Please note:

• Colors may appear slightly different depending on your device or screen.
• Measurements may have minor variations.
• Product availability can change without notice.
• Product designs, materials, and details may be updated from time to time.

Lucy Rouge reserves the right to modify, replace, or discontinue products at any time.

💳 Pricing & Payment

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Payment must be successfully authorized before an order can be processed.

We reserve the right to correct pricing, product, or listing errors and may cancel an order due to:

• Incorrect pricing or product information
• Inventory limitations
• Payment authorization issues
• Suspected fraudulent activity
• Other circumstances affecting order fulfillment

If an order is canceled after payment has been received, an applicable refund will be issued to the original payment method.

📦 Orders

When you place an order, you are requesting to purchase the selected products. An order is not considered fully accepted until it has been processed.

An order confirmation email confirms that we have received your order request.

Lucy Rouge may refuse or cancel an order when:

• An item is no longer available.
• Payment cannot be verified.
• Product or pricing information contains an error.
• Fraudulent or unauthorized activity is suspected.
• Shipping restrictions apply.
• These Terms have been violated.

If an order is canceled after payment has been collected, we will notify you and issue an applicable refund.

🚚 Shipping

Orders are shipped according to our Shipping Policy.

Any delivery estimates provided on our website are for general guidance and are not guaranteed delivery dates.

Lucy Rouge is not responsible for delays caused by shipping carriers, severe weather, holidays, transportation interruptions, incorrect addresses, or other circumstances outside our reasonable control.

Once an order has entered the fulfillment process, changes to the shipping address may no longer be possible.

🔄 Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers must meet the applicable return requirements and contact our Customer Support team before sending merchandise back.

Items that do not meet the stated return conditions may not qualify for a refund.

© Intellectual Property

All content on the Lucy Rouge website, including:

• Brand name and logo
• Product photographs
• Product descriptions
• Graphics and illustrations
• Website text
• Page layouts
• Design elements

is owned by or used by Lucy Rouge with appropriate authorization and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

🚫 Prohibited Activities

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to our systems.
• Upload viruses, malware, or harmful code.
• Disrupt website security or functionality.
• Collect or misuse information belonging to other customers.
• Use the website in a way that could negatively affect Lucy Rouge or its customers.

We reserve the right to take appropriate action against prohibited activities.

🔗 Third-Party Links

Our website may contain links to third-party websites, applications, or services.

These services operate independently from Lucy Rouge. We are not responsible for their content, availability, security, or policies.

Your use of third-party services is subject to their own terms and conditions.

⚠️ Disclaimer

Our website and its content are provided on an “as is” and “as available” basis to the extent permitted by applicable law.

Although we make reasonable efforts to keep our website accurate and available, we do not guarantee that the website will always operate without interruptions, errors, or technical issues.

⚖️ Limitation of Liability

To the fullest extent permitted by applicable law, Lucy Rouge will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

Where liability cannot legally be excluded, our liability relating to an order will generally be limited to the amount paid for that order, except where applicable law requires otherwise.

🔐 Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how information may be collected, used, and handled when you browse our website, contact us, or place an order.

📝 Changes to These Terms

Lucy Rouge may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Updated Terms will be posted on this page. Your continued use of our website after changes are posted means you accept the revised Terms.

⚖️ Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws of the United States, without regard to conflict-of-law principles.

Any dispute relating to these Terms or your use of our website will be handled by a court of competent jurisdiction.

📩 Contact Us

If you have questions about these Terms, please contact us:

Lucy Rouge

Email: contact@lucyrouge.com

Business Address:
1718 N Beverly Glen Blvd
Los Angeles, CA 90077
United States

Business Address Only — Not a Return Address

Our Customer Support team typically responds within 24–48 business hours.